Connect Jira to Status Hero with a webhook, and Status Hero will match up relevant issue changes and work log updates to your team members based on their email address or name. Then, their Jira activity appears in the activity page and alongside their check-ins automatically.

To set it up, first, visit the Integrations page in Team Settings in Status Hero, and copy the URL listed there under the Jira panel. 

For Jira classic:
Log in to Jira and click on the gear icon in the top-right. Select the "System" option and scroll down the page to the "Advanced" section in the left-hand menu. Under "Advanced", select "WebHooks." Click "Create a WebHook" and fill in the name field. In URL, paste the URL you copied from Status Hero. 

For "new" Jira:
Log in to Jira and click on "Settings" and select "System." Click "Advanced Settings" in the top-right. On that page, under the "Advanced" section, select "WebHooks". Click "Create a WebHook" and fill in the name field. In URL, paste the URL you copied from Status Hero. 


Next, in either flavor of Jira, check "created", "updated", and "deleted" under both the "Issue" and "Worklog" lists, and scroll to the bottom of the page and click "Create."

Note: make sure you also leave the Exclude body option unchecked:

Here's how the Jira activity will show up with check-ins:

To test it out, make an update in Jira and look for a new entry in the activity stream.

Once a few activities have been logged, you can use the jira:<issue key>  shortcut in check-ins an comments to auto-link issues to your Jira account.

Right now, we only support the "created", "updated", and "deleted" actions for issues and worklogs, but if there are others that you'd like to see, let us know! 

Troubleshooting

  • Look for updates in the activity stream first. The dashboard will sum up updates from the previous period. (The check-ins essentially say "here's what I did yesterday, and here is all of the Jira activity to go along with that.)
  • Make sure that the people making updates in Jira match up either by email or by first and last name with people on your team in Status Hero.
  • Status Hero won't be able to record data retroactively. Make sure you generate some activity in Jira in order to test things out after you've set up the connection.

Note: The Jira integration is available in Pro and Corporate plans only. If you are subscribed to the Basic plan, you will need to upgrade to use the Jira integration.

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