Account and Billing

Add an Account Administrator

How to add a new user and designate them as an Account Administrator ("admin")

Written by Support Team
Updated over a week ago

Adding Team Members and Proration

How proration is done when adding or removing team members

Written by Support Team
Updated over a week ago

Cancelling

How to stop your Status Hero subscription

Written by Support Team
Updated over a week ago

Deactivate a Team Member from an Account and All Teams

Revoke access across all teams but keep check-in history

Written by Support Team
Updated over a week ago

Freeze Your Account

Pause your Status Hero subscription

Written by Support Team
Updated over a week ago

Invoices and Receipts

Written by Support Team
Updated over a week ago

Invoice and Receipt Settings

How to change the email address receipts are sent to

Written by Support Team
Updated over a week ago

Permanently Delete a User from an Account and All Teams

Remove access and history from all teams

Written by Support Team
Updated over a week ago

SSO/SAML with Duo Access Gateway

How to configure Status Hero SSO with Duo Access Gateway and SAML 2.0

Written by Support Team
Updated over a week ago

SSO/SAML with G Suite (formerly Google Apps)

How to configure Status Hero SSO with G Suite and SAML 2.0

Written by Support Team
Updated over a week ago

SSO/SAML with Okta

How to configure Status Hero SSO with Okta and SAML 2.0

Written by Support Team
Updated over a week ago

SSO/SAML with OneLogin

How to configure Status Hero SSO with OneLogin and SAML 2.0

Written by Support Team
Updated over a week ago

Updating Credit Card Details

Written by Support Team
Updated over a week ago

Which Users are Billable

Written by Support Team
Updated over a week ago