Account and Billing

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14 articles in this collection
Written by Support Team

Permanently Delete a User from an Account and All Teams

Remove access and history from all teams
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Written by Support Team
Updated over a week ago

Deactivate a Team Member from an Account and All Teams

Revoke access across all teams but keep check-in history
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Written by Support Team
Updated over a week ago

SSO/SAML with Duo Access Gateway

How to configure Status Hero SSO with Duo Access Gateway and SAML 2.0
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Written by Support Team
Updated over a week ago

Invoice and Receipt Settings

How to change the email address receipts are sent to or update other contact information that appears on your receipts
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Written by Support Team
Updated over a week ago

SSO/SAML with G Suite (formerly Google Apps)

How to configure Status Hero SSO with G Suite and SAML 2.0
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Written by Support Team
Updated over a week ago

Add an Account Administrator

How to add a new user and designate them as an Account Administrator ("admin")
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Written by Support Team
Updated over a week ago

Adding Team Members and Proration

How proration is done when adding or removing team members
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Written by Support Team
Updated over a week ago

Cancelling

How to stop your Status Hero subscription
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Written by Support Team
Updated over a week ago

Freeze Your Account

Pause your Status Hero subscription
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Written by Support Team
Updated over a week ago

Invoices and Receipts

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Written by Support Team
Updated over a week ago

SSO/SAML with Okta

How to configure Status Hero SSO with Okta and SAML 2.0
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Written by Support Team
Updated over a week ago

SSO/SAML with OneLogin

How to configure Status Hero SSO with OneLogin and SAML 2.0
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Written by Support Team
Updated over a week ago

Updating Credit Card Details

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Written by Support Team
Updated over a week ago

Which Users are Billable

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Written by Support Team
Updated over a week ago